Corporate Reporting Communication

JUST ONE DAY IN THE LIFE OF THE USPS BY THE NUMBERS

REPORT DATE

August 7, 2018
KEY TALKING POINTS

USPS stands alone as the largest operation, in the world, connecting households and businesses. No other single operation even comes close. Every day, USPS picks up, processes, and delivers millions of letters and packages. These are the facts representing one average day in the life of USPS.

OPERATIONS

492,009 career USPS employees
468,589 miles walked by mail carriers to deliver mail & packages to residential & business addresses
5,261,553 miles driven by mail carriers
472,000 pieces of equipment used to process and provide insight on mail and packages
4,806,141 transactions at retail Post Offices such as Stamps, Priority Mail, Priority Mail Express, International, Special Services including PO Boxes, greeting cards & stationary, and passport applications, etc.
114 million residential addresses that receive mail and package delivery
632,187 new residential & business addresses added each year to the network
PROCESSING & DELIVERY

47 million letters and cards mailed by customers
411 million mailpieces processed and delivered (including commercial mail, such as magazines and sales catalogs)
18 million packages processed and delivered
343,793 pharmaceutical shipments processed and delivered
9.1 million remittance (courtesy & business reply) mailpieces processed (the majority are pre-barcoded Courtesy Reply Mail from customers who prefer not to use electronic correspondence for bills, statements, and payments)
85,133 mail & packages delivered to APO/FPO ZIP Codes to facilitate communications with service members
1,127 Every Door Direct Mail mailings from small business to market their product to consumers
192 countries USPS exchanges mail with internationally
175,590 outbound international packages from the US
990,112 inbound international packages to the US
40,504 passport applications processed and accepted at retail Post Offices
ONLINE

420 million USPS.com pages viewed by customers
284 million tracking requests for packages and trackable barcodes such as certified letters (increases during Peak Holiday mailing season)
8.3 million customers tracking their packages on USPS.com (increases during the Peak Holiday mailing season)
271 million tracking events (scans) processed in USPS tracking data base (increases during the Peak Holiday mailing season)
OTHER FACTS

Law enforcement the only Postal Administration in the world with a law enforcement arm
Serving customers serve all customers regardless of whether they have, do not have, or choose not to use electronic correspondence
New technologies continuously integrating new technologies to support eCommerce and enhance the customer experience