POSTAL FACTS

JUST ONE DAY IN THE LIFE OF THE USPS BY THE NUMBERS

REPORT DATE

March 9, 2018
KEY TALKING POINTS

USPS stands alone as the largest operation, in the world, connecting households and businesses. No other single operation even comes close. Every day, USPS picks up, processes, and delivers millions of letters and packages. These are the facts representing one average day in the life of USPS.

OPERATIONS

638,029 career USPS employees
285,077 miles walked by mail carriers to deliver mail & packages to residential & business addresses
9,984,785 miles driven by mail carriers
360,000 pieces of equipment used to process and provide insight on mail and packages
5,149,705 transactions at retail Post Offices such as Stamps, Priority Mail, Priority Mail Express, International, Special Services including PO Boxes, greeting cards & stationary, and passport applications, etc.
111.3 million residential addresses that receive mail and package delivery
1 million+ new residential & business addresses added each year to the network
PROCESSING & DELIVERY

62.7 million letters and cards mailed by customers
511.1 million mailpieces processed and delivered (including commercial mail, such as magazines and sales catalogs)
21.8 million packages processed and delivered
336,107 pharmaceutical shipments processed and delivered
9.2 million remittance (courtesy & business reply) mailpieces processed (the majority are pre-barcoded Courtesy Reply Mail from customers who prefer not to use electronic correspondence for bills, statements, and payments)
55,379 mail & packages delivered to APO/FPO ZIP Codes to facilitate communications with service members
1,102 Every Door Direct Mail mailings from small business to market their product to consumers
192 countries USPS exchanges mail with internationally
140,899 outbound international packages from the US
562,892 inbound international packages to the US
21,488 passport applications processed and accepted at retail Post Offices
ONLINE

8.2 million USPS.com pages viewed by customers
292 million tracking requests for packages and trackable barcodes such as certified letters (increases to 266.3 million during Peak Holiday mailing season)
1.7 million customers tracking their packages on USPS.com (increases to 5.7 million during the Peak Holiday mailing season)
254.5 million tracking events (scans) processed in USPS tracking data base (increases to 417.9 million during the Peak Holiday mailing season)
*increases during the Peak Holiday mailing season

OTHER FACTS

Law enforcement the only Postal Administration in the world with a law enforcement arm
Serving customers serve all customers regardless of whether they have, do not have, or choose not to use electronic correspondence
New technologies continuously integrating new technologies to support eCommerce and enhance the customer experience