Corporate Reporting Communication

JUST ONE DAY IN THE LIFE OF THE USPS BY THE NUMBERS

REPORT DATE

September 21, 2018
KEY TALKING POINTS

USPS stands alone as the largest operation, in the world, connecting households and businesses. No other single operation even comes close. Every day, USPS picks up, processes, and delivers millions of letters and packages. These are the facts representing one average day in the life of USPS.

OPERATIONS

492,000 career USPS employees
439,000 miles walked by mail carriers to deliver mail & packages to residential & business addresses
6 million miles driven by mail carriers
472,000 pieces of equipment used to process and provide insight on mail and packages
4,209,000 transactions at retail Post Offices such as Stamps, Priority Mail, Priority Mail Express, International, Special Services including PO Boxes, greeting cards & stationary, and passport applications, etc.
113 million residential addresses that receive mail and package delivery
258,000 new residential & business addresses added each year to the network
PROCESSING & DELIVERY

45 million letters and cards mailed by customers
437 million mailpieces processed and delivered (including commercial mail, such as magazines and sales catalogs)
19 million packages processed and delivered
380,000 pharmaceutical shipments processed and delivered
10 million remittance (courtesy & business reply) mailpieces processed (the majority are pre-barcoded Courtesy Reply Mail from customers who prefer not to use electronic correspondence for bills, statements, and payments)
89,000 mail & packages delivered to APO/FPO ZIP Codes to facilitate communications with service members
1,000 Every Door Direct Mail mailings from small business to market their product to consumers
192 countries USPS exchanges mail with internationally
146,000 outbound international packages from the US
1.0 million inbound international packages to the US
34,000 passport applications processed and accepted at retail Post Offices
ONLINE

454 million USPS.com pages viewed by customers
265 million tracking requests for packages and trackable barcodes such as certified letters (increases during Peak Holiday mailing season)
193 million customers tracking their packages on USPS.com (increases during the Peak Holiday mailing season)
287 million tracking events (scans) processed in USPS tracking data base (increases during the Peak Holiday mailing season)
OTHER FACTS

Law enforcement the only Postal Administration in the world with a law enforcement arm
Serving customers serve all customers regardless of whether they have, do not have, or choose not to use electronic correspondence
New technologies continuously integrating new technologies to support eCommerce and enhance the customer experience